Enquiries & Appointments
Enquiries (Call Connection Service):
Calls charged at £1.55 per minute plus your phone provider's access charge.
Lines open 9am-5:30pm. We are a third-party information service, the above number is for call connection to the HM Passport office Advice line, this information is available at a lower cost from gov.uk, please have a pen & paper ready when calling, total cost will not exceed £40.
Call the Adviceline for:
• Tracking Existing Applications
• Help Completing Application Forms
• Which Documents to Send
• Photo & Signature Requirements
• Application Process & Timescales
• Lost or Stolen Passports & Identity Fraud
• Returning a Deceased Person's Passport
• Obtaining a Second Passport
Urgent Appointments:
If you wish to book an urgent service:
Calls charged at £1.55 per minute plus your phone provider's access charge.
Lines open 9am-5:30pm. We are a third-party information service, the above number is for call connection to the HM Passport office Advice line, this information is available at a lower cost from gov.uk, please have a pen & paper ready when calling, total cost will not exceed £40.
You can book an appointment for the following services:
• Premium 1 Day (Adult Only)
• Fast-Track 1 Week Services (Adult/Child)
• Fast-Track 1 Week (First Time Child)
• Not available for First Time Adult Passports
For enquiries not relating to third party services:
HM Passport Office via post:
HM Passport Office
Ground Floor
Law Society House
90-106 Victoria Street
Belfast
BT1 3GN