Enquiries & Appointments

Enquiries (Call Connection Service):

09135 950999

Calls charged at £1.55 per minute plus your phone provider's access charge.

Lines open 9am-5:30pm. We are a third-party information service, the above number is for call connection to the HM Passport office Advice line, this information is available at a lower cost from gov.uk, please have a pen & paper ready when calling, total cost will not exceed £40.

Call the Adviceline for:
• Tracking Existing Applications
• Help Completing Application Forms
• Which Documents to Send
• Photo & Signature Requirements
• Application Process & Timescales
• Lost or Stolen Passports & Identity Fraud
• Returning a Deceased Person's Passport
• Obtaining a Second Passport


Urgent Appointments:

If you wish to book an urgent service:

09135 950999

Calls charged at £1.55 per minute plus your phone provider's access charge.

Lines open 9am-5:30pm. We are a third-party information service, the above number is for call connection to the HM Passport office Advice line, this information is available at a lower cost from gov.uk, please have a pen & paper ready when calling, total cost will not exceed £40.

You can book an appointment for the following services:

• Premium 1 Day (Adult Only)
• Fast-Track 1 Week Services (Adult/Child)
• Fast-Track 1 Week (First Time Child)

• Not available for First Time Adult Passports


For enquiries not relating to third party services:

HM Passport Office via post:

HM Passport Office
Ground Floor
Law Society House
90-106 Victoria Street
Belfast
BT1 3GN


This website is not affiliated with Her Majesty's Passport Office from which similar information is available from gov.uk. We are an independent service provider offering services & advice and premium rate call connection services for HM Passport Office.

Lytepass Ltd  Company No. 14939246  |  We are an independent provider offering services, advice & premium rate call connection services for HM Passport Office.

Lytepass Ltd Third Floor, 86-90 Paul Street, London, EC1A 4NE  *Do not send applications to this address as we are a third party   See our terms & conditions.